Terms of service
The agreement that applies when a subscription is activated, written to be read rather than skimmed.
Version 1.0 · applies from 25 October 2026.
The service
Progressive Technology Solutions Holdings Limited provides cloud-based business management and accounting software on a subscription basis. The service is record-keeping software. It does not process payments, hold or transfer funds, provide banking, credit, lending or investment services, or file returns with a tax authority.
Plans, editions and prices
Three editions are offered: Solo, Team and Accountant. The features of each are set out on the site at the time of order. Prices are quoted in writing, in euro, before activation, and are confirmed for the initial term. Annual billing is discounted against monthly billing; the rate that applies to you is the one in your written quote.
No card details are collected on this website. Activation follows acceptance of the written quote.
Orders and activation
An order is accepted when we confirm activation in writing. Activation normally follows within five working days of acceptance, subject to the information needed to set up the workspace.
Payment status
Invoices are issued at activation and at each renewal. The subscription term continues until cancelled under the clause below. Where an invoice remains unpaid 14 days after the due date we may suspend access after written notice.
Acceptable use and fair use
You agree not to resell access, attempt to circumvent role restrictions, upload unlawful material, or use the service to store data you have no right to hold. Storage is provided on a fair-use basis: typical business records are far inside the limit, and we will raise any abnormal use with you before acting.
Your data and export
You own the records you enter. You can export ledgers, invoices and reports as CSV and PDF at any time during the subscription, at no charge. After cancellation the workspace remains exportable for 30 days, then data is deleted in line with the privacy policy.
Availability and support
We aim to keep the service available continuously and to give notice of planned maintenance. Support response times are set out in support and SLA. The service is provided with reasonable skill and care; it is not warranted to be uninterrupted or error-free.
Liability
Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be limited by law. Subject to that, our total liability arising from the subscription in any 12-month period is limited to the fees paid in that period, and we are not liable for indirect or consequential loss, loss of profit, or loss arising from decisions you take on the basis of reports.
Cancellation and refunds
You may cancel before the next renewal and access continues to the end of the paid period. Where a monthly subscription is cancelled within 14 days of first activation and the workspace has not been used beyond setup, the fee is refunded. Annual subscriptions cancelled within 14 days of first activation are refunded pro rata to unused whole months. After that point fees are not refunded, except where required by law.
Complaints
Write to support@progressive-technology.org with the subject line Complaint. We acknowledge within two working days and aim to resolve within ten working days. If we cannot resolve it, we will say so in writing and explain what you can do next.
Governing law
These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction. This reflects the company’s place of registration; it does not remove any protection you have under the mandatory consumer law of your own country of residence.