Privacy policy
What we collect, why we hold it, how long it stays and how to get it back or removed.
Who we are
Progressive Technology Solutions Holdings Limited (company no. 09550637), registered office 50-52 Chancery Lane, London, WC2A 1HL, United Kingdom, is the controller for personal data submitted through this website and for data held in customer workspaces.
Contact for privacy matters: support@progressive-technology.org.
What we collect
Enquiries. When you use the contact form we store the name, email address, business name, edition selected and message you submit, plus the time of submission.
Subscribers. When a plan is activated we hold account details (name, business name, billing email, billing address), the ledger records you enter, uploaded documents, and support correspondence.
Technical. The web server records standard request logs (IP address, user agent, requested URL, timestamp) for security and troubleshooting, retained for 30 days.
We do not use advertising trackers, session recording or third-party analytics on this site.
Why we use it
To answer enquiries, provide and support the subscription, keep financial and tax records for our own business, prevent abuse, and meet legal obligations. We do not sell personal data and we do not use enquiry data for marketing without a separate, explicit opt-in.
Lawful bases
Contract (providing the subscription), legitimate interests (answering enquiries, securing the service, keeping business records), legal obligation (tax and accounting records), and consent (optional cookies, if you accept them).
How long we keep it
Enquiries that do not become customers: 24 months. Customer account and ledger data: for the subscription term plus 90 days after closure, then deleted unless a legal hold applies. Invoices and accounting records for our own business: six years, as required by UK tax law. Server logs: 30 days.
Who we share it with
Hosting and infrastructure providers that operate the service, email delivery for transactional messages, and professional advisers where necessary. Each is bound to process data only on our instructions. We disclose data to authorities only where legally required, and tell you unless prohibited.
Your rights
You can ask for a copy of your data, correction, deletion, restriction, portability, and you can object to processing based on legitimate interests. Write to the address above; we respond within one month. If you are not satisfied you can complain to the Information Commissioner’s Office (ico.org.uk).
Cookies
This site sets a single functional cookie to remember your cookie choice, and WordPress sets a session cookie only when you sign in to a workspace. Details are in the cookie policy.
Changes
When this policy changes we update the date below and, for material changes affecting subscribers, notify account owners by email before the change takes effect.
Last updated: 25 October 2026.